Shipping Policy

Last updated: 23 September 2026

Shipping locations

We currently ship to:

• Jersey

• Guernsey

• UK mainland — selected items only

Available delivery options and charges are shown at checkout.

Processing and delivery times

Orders are usually processed within 1–5 working days, excluding weekends and bank holidays. This is the time needed to prepare your order, not the delivery time.

Custom-made and special-order items may take longer. We will confirm any additional lead time.

Delivery times depend on the destination and service used. Please contact info@shipsandgiggles.je before ordering if you need an item by a specific date.

Delivery and collection

We use Jersey Post or suitable couriers depending on the destination and parcel size.

Local Jersey delivery or collection may be available. If you choose collection, please wait for confirmation that your order is ready.

Shipping costs

Shipping costs are calculated at checkout based on the destination and the size or weight of your order.

Please check your delivery address carefully and contact us promptly if you notice an error.

Customs and taxes

Orders sent outside Jersey may attract destination taxes or import charges. Taxes we are required to collect will be included or shown at checkout.

Any additional import taxes, duties or carrier clearance fees payable by the recipient are your responsibility unless we state otherwise.

Delayed, lost or damaged deliveries

Weather, customs and courier disruption can cause delays. If your order is overdue, appears lost or arrives damaged, email info@shipsandgiggles.je with your order number.

We will investigate with the delivery provider and arrange a replacement or refund where required. This does not affect your statutory consumer rights.